Prices:
All prices, specifications and delivery commitments are subject to change without notice unless otherwise quoted. For quantity pricing, please contact our offices.

Payment Terms:
Standard terms are C.O.D. Company Check, Credit Card = Visa, Master Card, American Express (3% Handling Charges). Wire transfer or letter of credit on foreign accounts. A finance charge of 1.5% will be added to the invoice if payment is not received within the listed terms.

Shipping Method:
Same day shipping for items in stock on orders received by 1:00 PM PST via FedEx Ground, FedEx Saver (3-Day), FedEx 2nd (2-Day), FedEx Standard Overnight (Next Day), Shipping Charges are prepaid and added unless collect shipment is requested and valid account number is approved.

Foreign orders are shipped using customer designated freight forwarder or courier with freight, insurance clearance charges Collect. We will request freight quotes on your behalf upon request.

Limited Warranty Policy:
Powertec, Inc. and Power Technology, Inc. (both companies will be referred to PTI) warrants products to be free from defects in material arising from normal usage and warrants the units for (1) one year to the original purchaser and will replace or repair at PTI's discretion.
In no event will PTI will be liable for (A) Consequential misuse or damage (B) Units that has been installed or repaired in any manner, (C) Units that are improperly installed and/or connected and/or adjusted, (D) Units that has been subject to abuse, misuse, neglect, accident, storage, and transportation or handling damage, (E) Units that has been subject to improper application, (F) any damage that may be construed to have been caused by Video Connection products, or (G) product identification markings, labels, and serial numbers that have been removed, defaced or altered in any form.

In the event that it is necessary to return a unit against the provisions of this warranty, the following procedures are to be followed:

• Initial purchaser must obtain a Return Merchandise Authorization (RMA) number
• Initial purchaser must return the product post paid to PTI either CA or NJ.
• Provide a written statement of complaint.
• Enclose proof of purchase with returned Unit.

No firm or person is authorized to modify or amend the terms of this warranty and purported modification or amendment shall be null and void.

Freight Claims:
All shortages or damages must be reported to the freight carrier within 5 days of the reception of this order. PTI is not responsible for any freight damages or shortages.

Returns:
No returns will be accepted without prior authorization. A 20% restocking fee may apply on returned items that have no apparent Manufacturer's defect.

Disclaimer:
PTI is the distributor of Security Observation Systems and Satellite Reception Devices and assumes no responsibility for the unlawful use, modification or tampering of the product.

To avoid any possible legal ramifications, any questionable use of this product should not be done without consulting local authorities.